Banking and Insurance
Financial services are one of the most critical sectors for economic growth. Consulting standards, credit management and service quality are some of the most important criteria to improve service quality in the banking and insurance sector. Keeping in mind the constant demand for financial services, our experts are at your beck and call to audit, validate and demonstrate that you can provide quality service to your clients.
Customer focus is crucial to improve the standards of consulting services, credit management, and service quality. We enable you to conduct this complex mode of business with confidence and ease and provide constant quality service, even with new customers. Our team provides you consistent certification and auditing services at each step to enhance the quality of your relationship with your customers. We are an independent organization for the certification of the service quality in the banking and insurance sector.
Disclaimer: At TÜV Rheinland, the neutrality, objectivity, independency and impartiality of our activities are of utmost importance. Our assessment and audit activities follow these values in compliance with the applicable accreditation requirements. All the necessary structural, organizational and processual measures are in place in all levels of the organization in order to avoid conflicts of interest (e.g. rigorous separation of consultancy and certification) and to ensure impartiality. We do not offer or provide management system consultancy by an accredited certification body for management systems. Within the TR Group, we ensure a minimum 2-year interval between management system consultancy and certification activity for the same customer.
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