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TÜV Rheinland Seal "Audited Process"

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Optimize internal and external processes with our "Audited Process" certificate

In an increasingly dynamic business world, it is crucial to optimize and review internal and external processes. With the TÜV Rheinland "Audited Process" certificate, we offer you the opportunity to subject your processes to an objective and recognized audit procedure. Our independent confirmation strengthens the trust of your customers, stakeholders, and partners.

Our experts help you optimize processes by identifying inefficiencies and minimizing risks, thereby sustainably enhancing the quality of your processes and making it visible.

Audited Process – Your path to process improvement and higher quality

Would you like to qualify for the seal? A transparent, measurable and efficient process must be demonstrated for the successful auditing process.

With the TÜV Rheinland "Audited Process" certificate, you ensure that your business processes meet the highest standards. Our comprehensive audit is conducted in several steps:

  1. Process analysis and assessment: We examine and assess the efficiency and transparency of your existing process based on your process description. We conduct interviews with all employees involved in the process and review documentation on-site or remotely. Additionally, we verify whether the documented processes match the applied processes.
    If possible, we also use mystery checks or mystery shopping to review process performance from the customer's perspective. We also analyze your social media presence, website, and customer review management.
  2. Audit: Upon successful completion, you will receive the TÜV Rheinland "Audited Process" certificate. This confirms that the processes meet your documentation requirements and are functional.
  3. Individual recommendations for process optimization: Based on the analysis, you will receive practical recommendations and best practices in a final discussion to optimize internal processes.
  4. Continuous support: Even after certification, we support you in the sustainable optimization of processes and their regular review through annual surveillance audits.

Increase the efficiency of your processes and demonstrate your commitment to quality, transparency, and continuous improvement with the TÜV Rheinland "Audited Process" certificate – a key advantage in a competitive market.

The TÜV Rheinland "Audited Process" certification offers numerous advantages to optimize your processes and strengthen your market position.

Increased transparency and traceability
Strengthening brand image
Competitive advantage through certification
Minimizing risks
Access to continuous support
Employee motivation and engagement
Sustainable business development

  • Increased transparency and traceability: The documentation and auditing of your processes ensure more transparency and traceability, both internally and externally with stakeholders and customers.
  • You can clearly and comprehensively communicate your processes, increasing trust among customers, partners, and regulatory authorities.
  • Processes and their steps are measurably presented, and risks are assessed.
  • Complaints management and customer satisfaction are evaluated.

  • The TÜV Rheinland "Audited Process" certificate visibly signifies quality and continuous process improvement, setting your brand apart from competitors.
  • It strengthens your image as a reliable and quality-oriented partner.

  • The TÜV Rheinland seal indicates that you meet high standards in process optimization, providing a clear competitive advantage.
  • Particularly in tenders and international business, the seal acts as proof of your process optimizations and quality.
  • Potential for cost reduction strengthens your long-term competitiveness.

• Regular process review identifies potential risks early and allows proactive mitigation.

• Risks in compliance, quality, and safety are minimized, leading to greater business stability.

  • Post-certification, you benefit from continuous support in ongoing process optimizations and adapting to new requirements.
  • Regular audits and follow-up evaluations keep your processes up-to-date.

  • Certification fosters greater employee engagement by involving all in ongoing process optimization.
  • Such recognition can motivate the team to embody quality and efficiency values.

Continuous striving for process optimization supports not only short-term success but also long-term sustainable business development.

Examples of audits for sustainable efficiency improvement and business process optimization in your company

Many corporate processes can be audited under the "Audited Process" by TÜV Rheinland. Here are some of the processes that can be audited:

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Production and manufacturing processes

  • Analysis of production processes to identify efficiency and optimization potential
  • Review of compliance with safety and environmental aspects in production
  • Review of incoming goods inspections
  • Review of hygiene processes
  • Review of the process for determining CO2 emissions, footprints, and reduction measures
  • Review of the process for determining environment-related marketing claims

Customer service processes

  • Analysis of service processes to increase customer satisfaction and efficiency in customer service
  • Coaching
  • Consulting
  • Sales
  • Optimization of complaint handling and after-sales service

HR and personnel processes

  • Audits of personnel recruitment, onboarding processes, and employee development
  • Review of the efficiency of performance evaluations and training programs
  • Occupational health management (e.g., benefits, work-life balance, reintegration management)
  • Employer branding (e.g., marketing, company identity)
  • Controlling (e.g., KPIs, interfaces, processing, derived actions)
  • Organizational/operational processes
  • Transition and succession planning

Compliance and risk management processes

  • Analysis and optimization of processes for complying with legal requirements and internal company guidelines
  • Evaluation of risk management strategies and company resilience

R&D processes

  • Review of R&D processes to enhance innovation and product development
  • Analysis of prototype development cycles and market launch strategies

Logistics and shipping processes

  • Audits of warehouse and shipping processes to improve delivery times and reduce error rates
  • Optimization of route planning, inventory management, and packaging processes

Marketing and sales processes

  • Review of marketing strategies, customer acquisition processes, and sales procedures
  • Analysis of lead generation, conversion rates, and customer acquisition

Project management processes

  • Audits to analyze project planning, execution, and success control
  • Improvement of time, resource, and cost management processes

Want to optimize and certify your processes?

We look forward to your inquiry

We look forward to your inquiry

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