Usability and Ergonomics
A Real Plus for Your Customers: Functionality and Ergonomics
Whether shopping for televisions, tools, desk chairs, or dusters, your customers look for one thing, and one thing only: a product that is simple to use. Our experts test the usability of products from all industries. Employing selected volunteers, we test for ergonomics, efficiency, and consumer satisfaction. In our laboratories, we use specific parameters to evaluate the product's ergonomics - and easy of use. Prove the quality of your products with our test mark.
Benefits at a Glance
Ergonomic and Usability testing helps you:
- Communicate your commitment to high quality
- Avoid mistakes and minimize complaints during the warranty period
- Help your clients choose the product that is right for them
- Improve customer satisfaction
- Benefit from a brief testing period and from our years of experience
Five Steps to Improved Ergonomics
When conducting the ergonomic and usability tests, our experts consider the following points in turn:
- Specifying the context in which the product is used
- Tests to national or international ergonomics standards
- Test of documentation
- Testing by representative users (user test)
- Evaluation of test findings and drawing up the final report
Product Examples
- Household appliances
- IT equipment
- Furniture
- Medical devices
- Cleaning products
- Shoes
- Consumer electronics
- Tools
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