The validation and verification body TÜV Rheinland Energy & Environment GmbH performs the following process steps as validation/verification activities:

5.1 Pre-engagement

• Enter enquiry into respective sales IT system
• Request all necessary information from client
• Enter activity into the IT system
• Conduct a pre-engagement review to
  • ensure that provided information is sufficient
  • determine the scope of validation/verification and the program
  • ensure that the necessary resources and competences are available
• Submit license contract to customer
• Enter all relevant data into respective IT system of business stream after receipt of signed license contract

5.2 Engagement

• Submit quotation including all relevant information to client
• Enter all relevant data into respective IT system of business stream after receipt of signed performance contract

5.3 Planning

• Prepare a validation/verification plan based on the program
  • the validation/verification plan sets out at least the claim for which the validation/ verification statement is required, standards, regulative and other normative documents specifying the requirements, the validation/verification activities and methods, as well as the procedures to be used for the validation/verification of the claim
  • this plan includes the time frame and duration of validation/verification activities
• Communicate the plan to the customer

5.4 Validation/verification execution

• Perform validation/verification activities which includes the assessment of conformity with specified requirements, based on the collected data and ensuring its traceability in accordance with the plan
• Revise the validation/verification plan as necessary
• Prepare documentation of validation/verification activities: conclusion on the outcome, draft validation/verification statement

5.5 Review

• Conduct a review to confirm
  • completion of all activities
  • sufficiency and appropriateness of evidence
  • that all significant findings have been identified, resolved and documented
• Document the review in relevant IT system of business stream

5.6 Decision and issue of the validation/verification statement

• Make the statement decision based on all information related to the execution, its review and any other relevant information
• Issue the validation/verification statement

The process ends with the handling of appeals and complaints and the maintenance and management of records of validation/verification activities.