Upon successful completion of the course, you should be able to:
Describe the purpose of a quality management system (QMS)
Explain the high level structure and risk based approach
Explain the purpose, content and interrelationship of ISO 9000:2015, ISO 19011:2011, and ISO 17021:2011
Interpret the requirements of ISO 9001:2015 within the context of audit
Describe the roles and responsibilities of auditors and lead auditors
Plan and conduct an audit in accordance with ISO 19011 and ISO 17021 and demonstrate the ability to:
Plan and prepare effectively
Gather objective evidence, through effective interviewing, observation, sampling and note taking
Analyze and interpret information in order to determine conformance with requirements
Report the audit, including writing valid, factual and value-adding non-conformity report
Undertake audit follow-up activities, including evaluating the effectiveness of corrective action
Target group
All experienced Quality Management Professionals aspiring to learn 2nd party and 3rd party quality management audits including ISO 9001:2015 Internal Auditors and Lead Auditors as per ISO 9001:2008
Prerequisites
Experience in Quality Management System,
Awareness to Quality Management System as per ISO 9001:2015, preferably ISO 9001:2015 QMS Internal Auditor.
