Incident Investigation - Overview

Understanding the reasons why incidents occur in the workplace is essential to preventing future occurrences. When a safety incident happens, however minor, it is important to enhance the efficacy of safety measures, impart additional employee training and weave safety into the company culture in order to protect people and property.

TÜV Rheinland provides a comprehensive Incident Investigation and Analysis Service:

  • Support all steps of the investigation process
  • Incident investigation and analysis procedures
  • Root cause analysis (supported for example by Investigator-3 or Tripod Beta software)
  • Training courses

Our investigators are fully trained and experienced in the investigation process, including interviewing techniques and a range of root cause analysis methods, to ensure the effective identification of root and underlying causes, as well as direct causes.

Our approach focuses on identifying sustainable improvements that can prevent losses due to failed defences, human errors and ‘latent’ or hidden organisational failures. (in the below pie chart, why is there a gap?)

TÜV Rheinland Experts Can Help You Understand the Causes of Safety Incidents

A well-managed, thorough investigation creates opportunity, provides important data, helps comply with legal obligations and demonstrates a strong commitment to the HSE mission.

Our HSE incident investigation experts can provide valuable insights and concrete guidance in the aftermath of a workplace incident. From securing and assessing the scene, supervising witness management and data collection to accident analysis, root cause identification, reporting and recommendations, we help you gain clarity regarding complex situations.

How Do You Benefit from TÜV Rheinland

  • Access to Third Party Expertise in HSE Incident Investigation
  • Compliance with Legal Responsibilities
  • Root Cause Analysis and Support in Addressing Contributing Factors

Reach out to us and consult with our experts today.

Please contact us for more information!

Please contact us for more information!