Careers

Customer Service Coordinator (Toys Department)

General information

Location

Hong Kong

Type of contract

Permanent
Full Time

Occupational field

Business & Administration

Job-ID

12226

Job Highlights

  • Double Pay & Performance Bonus
  • Multinational Working Environment
  • 5 minutes driving from Tsuen Wan Station

Job Responsibilities

  • Provide customer service support to assigned clients
  • Well monitor & prioritize daily order submission, response client's enquiry in a timely manner.
  • Well manage troubleshoot and able to alert any potential complaints
  • Ad hoc duties assign by supervisor

Job Requirements

  • Diploma or above in Chemistry or other Science subjects, or other disciplines
  • Fresh graduate will also be considered
  • Good command of both written and spoken English and Chinese/ Putonghua
  • Proficiency in PC operation, excellent in MS words & Excel
  • Excellent communication skills, self-motivated, team and customer orientated
  • Immediate available is preferred 

Other Benefits

  • Public Holidays
  • Double Pay and Performance Bonus
  • Medical, Dental and Life Insurance
  • Annual Leave, Service Anniversary Leave, Maternity Leave, Paternity Leave, Marriage Leave, Compassionate Leave
  • Company Outing Allowance
  • Long Service Award
  • Festival Bonus and Special Gratuity
  • On-the-job training as well as Training Sponsorship/ Subsidies

Additional information

Show all Hide all

Location

3/F-4/F Fou Wah Industrial Building 10-16 Pun Shan ST Tsuen Wan N.T.
Hong Kong

Company

As an international services group, we want to create a working environment in which all our employees feel secure and comfortable - an environment in which they enjoy giving their best with commitment. The key to this lies in an open, respectful cooperation across all countries, cultures and lifestyles. After all, around 20,000 employees at 500 locations around the globe provide more than 2,500 services. The results of their work can be seen everywhere: in tested elevators or rides, on certified toys or technical equipment, in our consultations or training sessions. No matter where - our international teams have been setting standards in terms of safety, quality and efficiency for many years.

We value diversity - and take on responsibility

Our specialists appreciate this versatile portfolio, the exciting tasks and the value of their work for people, the environment and technology. And we value our specialists for their know-how and commitment, but also for their different personalities and careers. Combined with the professionalism and sense of responsibility of each individual, we create a culture of openness, growth and collegiality. We want to further strengthen this culture and consistently promote respect in our dealings with one another. Not only do we say that, we live that. We have committed ourselves to acting in accordance with the principles of the UN Global Compact initiative, to fighting corruption and to working for human rights, labour standards and environmental protection in our daily work. We are active in numerous networks and projects that stand for diversity and equality. In addition, we have developed a broad range of products and services that help to reconcile the professional and private worlds so that our employees can work in a healthy, motivated and optimal environment.

Assistant