Our risk-based approach to emergency and crisis management that focuses on comprehensive and flexible response plans.

Effective emergency and crisis planning aims to reduce, control or mitigate the effects of emergencies such as natural disasters, spills of hazardous materials, fires and explosions, and security threats. While pre-planned emergency response is most effective for the immediate tackling of any predictable event, the unpredictable nature of crises, often from unforeseen risks that could threaten the existence of the organisation, means that a more creative style aligned with the organisation’s values is required.

Our process develops a standard methodology for organizing, drafting, carrying out emergency preparedness and emergency action plans. This designates Standard Operating Procedures (SOP) on how response teams will respond and document actions related to specific incidents.

Such comprehensively created plans benefit decision authorities, emergency incident managers and designated back-ups as they outline specific protocols to deal with scenarios most likely to occur during crisis.

We provide a broad range of services to help organisations plan ahead to ensure an effective response to emergencies and crises. Our services include:

• Identifying potential emergency and crisis scenarios
• Risk assessment of impact on business
• Disaster Management
• Developing emergency and crisis management strategies
• Documenting emergency response and crisis management plans and procedures
• Emergency control centre reviews and optimisation
• Reviewing human factors
• Facilitating desktop and field drills and exercises
• Capturing competency requirements and assessing competency
• Assessing and auditing adequacy of emergency arrangements and facilities
• Emergency service delivery reviews
• Business continuity management
• Training courses

Crisis management plans addressing all hazards:

Crisis management and emergency response plans should appropriately replicate the disaster management rules of your enterprise and serve as the centerpiece of a complete disaster control program.

TÜV Rheinland designs and develops customized facility-based emergency policies and procedures for clients serving a wide range of industries and geographic regions. Our experts can help you establish general emergency guidelines for potential security events.

Reach out to our experts today.