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Declaration of Impartiality

Declaration of Impartiality

IMPARTIALITY DECLARATION

It is the utmost priority of TÜV Rheinland (India) Pvt. Ltd., to safeguard its position as an independent third party by being impartial, integral and independent at all times. Therefore, it employs people that earnestly work by the company values.

In order to safeguard our professional reputation as TÜV Rheinland Group, we expect our employees and external personnel to act ethically and impartially in the long-term interest of our company and society.

It is essential that the decisions of TÜV Rheinland (India) Pvt. Ltd., are based on objective evidence of conformity (or non-conformity) and decisions are not influenced by other interests or by other parties.

TÜV Rheinland (India) Pvt. Ltd., ensures that it is independent of the parties involved and does not have any link, which violates the conflict of interest & impartiality. By working contractual arrangements and appropriate organizational measures, it is ensured that the services are delivered without external influence.

TÜV Rheinland (India) Pvt. Ltd., ensures that all interested parties have access to its services and that the access is not conditional upon the size of the client or membership to any association or group and acts completely in a non-discriminatory manner.

TÜV Rheinland (India) Pvt. Ltd., ensures that it is impartial and free from any commercial, financial and other pressures, which might present a conflict of interest or an appearance of conflict of interest.

TÜV Rheinland (India) Pvt. Ltd., ensures that the impartiality is safeguarded at all times by:

  • Not involving the employees in the design, manufacture, supply, installation, purchase, owning, or maintenance of the items, which they audit / inspect / test / certify;
  • Not engaging employees in any consultation nor in any technical advise to customers during auditing / testing / inspection / certification activities that may conflict with their independence of judgement and integrity in relation to the services provided;
  • Encouraging all personnel (internal and external) to reveal any situation known to them that may expose them or our company to conflict of interests;
  • Identifying threats to impartiality arising from the auditing / testing / inspection / certification activities of TÜV Rheinland (India) Pvt. Ltd. Threats to impartiality include the following:
    • Self-interest threats: threats that arise from person or body acting in their own interest.
    • Self-review threats: threats that arise from a person or body reviewing the work done by themselves.
    • Familiarity (or trust) threats: threats that arise from a person or body being too familiar with or trusting of another person instead of seeking objective evidence.
    • Intimidation threats: threats that arise from a person or body having a perception of being coerced openly or secretively, such as a threat to be replaced or reported to a supervisor.
    • Ownership threats: threats that arise from partner companies / related bodies / shareholders.
    • Initiating actions to eliminate or minimize potential threats to impartiality.
    • Making auditing / testing / inspection / certification decisions based on objective evidence of conformity
    • (or nonconformity) and that its decisions are not influenced by other interests or by other parties.
    • Not implying on customers that auditing / testing / inspection / certification services would be simpler, easier or less expensive if a specific consultancy firm is used.
    • Taking action to correct inappropriate statements by any consultancy organization stating or implying that auditing / testing / inspection / certification activities would be simpler, easier, faster or less expensive if the TÜV Rheinland services are used.

Bhavik Trivedi

Managing Director

TÜV Rheinland (India) Private Limited

Terms & Conditions of Business

pdf General Terms and Conditions of Business - TÜV Rheinland (India) Private Limited 523 KB Download
pdf Terms and Conditions of Business - TUVRI - Lab Services 138 KB Download
pdf General Terms and Conditions for Certification Scheme - Systems 239 KB Download
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