Our Services in Leadership Feedback

Concept Development & Questionnaire Design

To begin with, we’ll review your leadership framework, existing competency models, and the goals you’re pursuing with this process. Based on this, we develop a tailored 180°, 270°, or 360-degree feedback process aligned with the leadership requirements relevant to your organization. The result is not a generic, standardized questionnaire, but a process that fits your understanding of leadership and your organizational context.

Engage Stakeholders and Build Acceptance

We help you involve all relevant stakeholders early on and in a manner appropriate to the process—for example, the works council or staff council, data protection officers, and internal management bodies. This also includes clear communication materials and a well-defined framework for providing information, issuing invitations, and addressing questions. This creates transparency regarding the process’s objectives, procedures, and how data is handled—an important foundation for acceptance and trust in the process.

Online Survey and Analysis

The process is conducted via a data-protection-compliant online platform hosted on servers in the EU. Clear rules regarding anonymity, defined role-based access rights, and transparent data handling ensure security for all parties involved. Managers receive individual reports presented in a clear and easy-to-understand format, and, depending on the agreement, aggregated analyses can also be provided to HR or management. This makes it possible to identify trends without compromising the confidentiality of individual feedback.

Feedback Sessions and Accompanying Coaching

Each participating executive receives a confidential follow-up meeting to discuss their results report. During this meeting, the results are contextualized, strengths and areas for development are discussed, and potential next steps for further growth are identified. Upon request, this can be followed by coaching to delve deeper into specific topics from the feedback and address them in the executive’s day-to-day leadership role.

Dialogue formats with the team or senior leadership

Upon request, we facilitate discussions in which key findings from the leadership feedback are addressed and acted upon—for example, with the leader’s own team or with the next level of management. The goal is to translate selected topics from the feedback into a collaborative dialogue and to derive concrete agreements for working together. In this way, the feedback is not limited to the report but is integrated into day-to-day work.

Integration with leadership programs and further rollout

Leadership feedback can be easily integrated with existing development initiatives—such as leadership programs, coaching, mentoring, or other internal offerings. Results can thus be incorporated into ongoing development paths and used in a targeted manner to guide next steps. At the same time, the process can be rolled out gradually as needed—from an initial pilot to a broader implementation across the organization.

For which organizations is leadership feedback appropriate?

Public Administration & Federal Agencies

Municipal Utilities & Public Utilities

Industrial and Manufacturing Companies

Financial Services & Insurance

Health Care & Social Services

Small and medium-sized businesses & multinational corporations

What Sets Our Leadership Feedback Apart

A cheerful young CEO of a Latin American company using a tablet in the office, posing alone in a modern workspace, looking at the camera and smiling. A positive portrait of a Hispanic businesswoman, a working woman
  • Aligned with your approach to leadership

    Each process is tailored to your leadership philosophy, your competency requirements, and your organizational context. The result is not a generic, standardized questionnaire, but rather leadership feedback that is substantively aligned with your organization and applicable to everyday work.
  • Psychologically sound and easy to understand

    Experienced psychologists and coaches guide the design, evaluation, and feedback sessions. This ensures that results are not only collected in a professionally sound manner but also interpreted in a clear and understandable way and translated into realistic steps for development.
  • Implemented in a way that complies with data protection regulations and inspires trust

    A clearly defined approach to data handling, hosting on servers within the EU, and transparent rules regarding confidentiality, pseudonymization, and data analysis build trust in the process. This is an important foundation for honest feedback and broad acceptance among employees, managers, and committees.
  • Experienced in dealing with sensitive circumstances

    TÜV Rheinland brings experience from the public sector, municipal institutions, and other organizations with high standards for data protection, participatory bodies, and procedural security. This facilitates coordination with internal stakeholders and ensures a secure implementation process.
  • Well-suited for leadership development

    The results are presented in a way that allows them to be meaningfully integrated into leadership programs, coaching, dialogue formats, or other development initiatives. This ensures that the feedback does not end with the initial response but serves as the foundation for further development.
  • Clear Coordination and Reliable Management

    A dedicated point of contact guides the process from conception through implementation. This allows you to maintain a clear overview of the workflow, responsibilities, and next steps—even when the process is implemented on a large scale or across multiple departments.