TÜV Rheinland acts as both human factors advisor and independent assessment body (AsBo) under CSM-RA – providing support from initial analysis through to formal independent verification. No other provider in the TIC sector currently combines these two roles for railway human factors.

From HMI design and task analysis in the early design phase to safety culture assessment and SMS development in operations – TÜV Rheinland supports a consistent human factors approach at every stage of your project, not just at defined review points.

All services are aligned with applicable EU regulations and harmonized standards including CSM-SMS (EU 2018/762), CSM-RA (EU 402/2013), EN 50126, EN 50129, and ERA Human and Organizational Factors guidance. Findings and reports are structured to support regulatory submissions and safety case documentation.

Our human factors specialists bring experience from railways, nuclear, process industries, and other high-reliability environments. This cross-sector background enables them to apply proven methods and recognized frameworks to rail-specific challenges – drawing on knowledge from domains where human factors practice is most mature.

With over 400 rail specialists across more than 50 countries, TÜV Rheinland supports projects in Europe, the Middle East, Asia-Pacific, and the Americas. Human factors assessments are carried out with knowledge of regional regulatory requirements and local operational context.

Deliverables are documented in clear, evidence-based reports suitable for safety cases, regulatory submissions, and internal improvement programs structured to meet the expectations of national safety authorities and independent assessment bodies.